Remote Customer Service & Admin Assistant (Bilingual)

SOON SAN TRADING SERVICES PTE LTD; Singapore; Remote; SGD 21,000 - 25,000; Full time

Job summary

SOON SAN TRADING SERVICES PTE LTD is seeking a customer service cum administrative assistant to work remotely from home in Singapore. You will handle data entry, process orders, and respond to customer enquiries via email and phone, ensuring accurate information and timely follow-up.

You will liaise with other team members on customer requests, assist with administrative tasks, and help maintain smooth communication with clients while delivering friendly and professional service.

Qualifications

• Must be able to speak English and Mandarin.
• Polite, patient and professional demeanor.
• Ability to coordinate with team members and handle multiple tasks.

Responsibilities

• Data entry and key orders processing.
• Answer customer enquiries via email and phone.
• Liaise with other team members on customer requests.
• Respond to customer queries on quality issues and concerns.

Skills

Data entry

Customer service

Team coordination

Job description

SOON SAN TRADING SERVICES PTE LTD is seeking a customer service cum administrative assistant to work remotely from home in Singapore. You will handle data entry, process orders, and respond to customer enquiries via email and phone, ensuring accurate information and timely follow-up.

You will liaise with other team members on customer requests, assist with administrative tasks, and help maintain smooth communication with clients while delivering friendly and professional service.