(Japanese speaking) Assistant Relationship Manager - TK

PASONA SINGAPORE PTE. LTD.; Singapore; Hybrid; SGD 60,000 - 80,000; Full time

Job summary

A leading financial institution in Singapore is seeking a Japanese-speaking Assistant Relationship Manager. This role involves supporting Relationship Managers with client service and portfolio management, ensuring compliance with investment-related tasks. Candidates should have a Bachelor's degree, ideally with certifications CACS 1 and 2, and a minimum of 3 years of relevant experience. Fluency in Japanese is essential for effective communication with clients. The position offers work-from-home flexibility and a variable bonus.

Benefits

Up to 2 days Work from home

Variable Bonus

Work-life balance emphasis

Qualifications

• Must possess excellent Japanese communication skills (reading, writing, and speaking).
• Minimum 3 years of relevant experience in asset classes.
• Familiarity with client onboarding, KYC, and trading services.

Responsibilities

• Assist Relationship Managers with client service and administrative support.
• Manage and monitor clients' portfolios, including updating investment proposals.
• Handle account opening documents under anti-money laundering requirements.
• Execute client orders for securities, bonds, derivatives, and FX transactions.

Skills

Proficiency in Japanese

Client negotiation skills

Team player

Service-oriented mindset

Education

Bachelor's degree or higher in a relevant field

CACS 1 and CACS 2 certifications

Job description

• Up to 2 days Work from home + Variable Bonus provided
• Provides an environment that emphasizes work-life balance and sustainable performance.
• Start work: January 2026
• Monday to Friday (9 am to 6 pm), depending on situations might have to work from 7 am to 4 pm)
• Team size : 14 people in total

Our client, a Japanese financial institution (Been in Singapore for more than 50 years), is looking for a Japanese-speaking candidate to join their Client Solutions team. This role is essentially a support role for a team of Relationship Managers (RMs) who manage wealthy clients’ investments, mostly Japanese-speaking clients. The person in this role helps with client service, administrative work, and investment-related tasks.

Job Title

(Japanese speaking) Assistant Relationship Manager

Each Assistant has a different set of responsibilities. Candidates are not required to perform secretarial duties or act as personal assistants to the Relationship Managers, as administrative support is handled by a separate team.

Job Responsibilities

• Assist a team of Relationship Managers in Singapore and Hong Kong on all aspects of client service, operational, administrative and marketing support.
• Assist the Relationship Managers in managing and monitoring clients' portfolios, including updating of portfolio positions and investment proposals to mainly Japanese-speaking clients/prospects.
• Receive and execute client orders, including but not limited to securities, bonds, derivatives, loans and FX transactions.
• Prepare and handle account opening documents in compliance with anti-money laundering requirements.
• Coordinate Japanese onboarding documentation.
• Liaise with the Japan head office/inter offices for any administrative issues.
• Coordinating with internal and external parties to process clients’ portfolio transfer instructions involving different asset classes.
• Ensure trading and settlement setup for the client account before trade.
• Aiding and advising on security settlement subject matters.
• Collaborate with internal and external vendors on projects, including system rollouts and enhancements.
• Arrange and coordinate CPD courses and keep records of CPD hours for the Representatives.

Job Requirements

• Bachelor's degree or higher in a relevant field
• Preferably, candidates who have completed CACS 1 and CACS 2. Applicants with at least 3 years of relevant experience without these certifications are also welcome to apply.
• Experienced in receiving and placing orders for different asset classes like shares, bonds, funds and forex from clients and relationship managers.
• Familiar with client onboarding, KYC, trading services and portfolio support.
• Proficiency in Japanese language (reading, writing, and speaking) is essential for effective communication with Japanese-speaking internal and external stakeholders.
• Team player with a positive attitude and a service-oriented mindset
• Self-reliant personality with strong client negotiation skills.
• Cautious and thoughtful when dealing with numbers
• Willing to work on some public holidays in Singapore (You will get to be off on Japan's public holiday)

Interested applicants, please send your resume to Tiffany Koh (R1104633) with email subject header "Job Application for (Japanese speaking) Assistant Relationship Manager - TK".

We regret that only shortlisted candidates will be notified. Other applications will be updated to our database for future job opportunities.

By submitting any resumes or applications to Pasona Singapore Pte Ltd, you are considered to have read and agreed on the terms of our Privacy Policy, and consented to us collecting, using, retaining, disclosing your personal information to the prospective employers for their consideration.

Privacy Policy: http://www.pasona.com.sg/privacy.html

Thank you for your kind understanding and co-operation.

Pasona Singapore Pte Ltd

EA License No:90C4069

R1104633

Koh Jia Wen