IT Support Technician - Quick Learner & Meticulous

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 31,000 - 47,000; Full time

Job summary

RECRUIT EXPRESS PTE LTD in Singapore is seeking an IT Support Assistant to handle day-to-day operations, including phone, email, walk-in inquiries, and ticketing system to understand user needs and provide timely IT support.

You will identify, maintain and replace equipment, liaise with government agencies on returns, and troubleshoot systems, reporting progress to your supervisor. The role supports interdepartmental projects and involves ad-hoc duties as assigned.

Qualifications

• Diploma or Higher Nitec in IT or related field.
• Preferably with at least 1 year of relevant working experience.
• Must be responsible, meticulous and quick to grasp internal processes.

Responsibilities

• Assist day-to-day IT operations by handling calls, emails, walk-ins, and tickets to understand user enquiries and provide IT support.
• Identify, maintain, and replace electronic equipment and computers.
• Coordinate with government agencies on return/collection of faulty or repaired equipment.
• Troubleshoot systems and report status to supervisor promptly.
• Support cross-team projects as instructed by supervisor.
• Perform ad-hoc tasks as required.

Job description

RECRUIT EXPRESS PTE LTD in Singapore is seeking an IT Support Assistant to handle day-to-day operations, including phone, email, walk-in inquiries, and ticketing system to understand user needs and provide timely IT support.

You will identify, maintain and replace equipment, liaise with government agencies on returns, and troubleshoot systems, reporting progress to your supervisor. The role supports interdepartmental projects and involves ad-hoc duties as assigned.