IT Support Engineer – Troubleshooting & Setup

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 28,000 - 39,000; Full time

Job summary

RECRUIT EXPRESS PTE LTD is seeking an IT Support Officer to assist day-to-day operations by handling calls, emails, walk-ins, and tickets, providing IT support and troubleshooting. You will also perform ad-hoc tasks such as software installation, laptop cloning, and inventory checks.

Join us to support projects from other teams as directed by your supervisor, ensuring timely status updates and smooth system operations.

Qualifications

• Able to understand internal system processes quickly.
• Willingness to follow internal systems to ensure smooth task execution.
• Good communication and time-management skills.
• Experience in IT support or troubleshooting is preferred (1–2 years).

Responsibilities

• Assist day-to-day operations by handling phone, email, walk-ins, and ticketing system to understand user enquiries and provide IT support or escalate as needed.
• Perform ad-hoc duties such as software installation, laptop cloning, inventory checks, and disposal.
• Troubleshoot systems and report status to supervisor in a timely manner.
• Support projects from other teams/sections as instructed by supervisor.

Skills

Attentive to detail

Responsible

Fast learner

Problem solving

Education

Diploma or Higher Nitec in IT or related fields

Job description

RECRUIT EXPRESS PTE LTD is seeking an IT Support Officer to assist day-to-day operations by handling calls, emails, walk-ins, and tickets, providing IT support and troubleshooting. You will also perform ad-hoc tasks such as software installation, laptop cloning, and inventory checks.

Join us to support projects from other teams as directed by your supervisor, ensuring timely status updates and smooth system operations.