Application Support Specialist — Troubleshooting & Training

Assurance Technology Pte Ltd; Singapore; On-site; SGD 28,000 - 36,000; Full time

Job summary

Assurance Technology Pte Ltd in Singapore is seeking an IT support-focused professional to assist in application setup, configuration, deployment, and end-user training. The role emphasizes strong communication, patient service, and proactive problem-solving.

You will troubleshoot issues, log and escalate incidents, and collaborate with cross-functional teams to improve system performance and user experience in a fast-moving environment.

Qualifications

• IT-related education or Diploma.
• Strong communication and friendly attitude.
• Patient, helpful, proactive.
• Ability to work independently in a fast-moving environment.
• Basic SQL knowledge is a plus.
• Fresh graduates are welcome.

Responsibilities

• Set up, configure, and deploy applications.
• Provide user support, troubleshoot and resolve issues.
• Log, escalate, and track incidents to ensure timely closure.
• Assist in system testing and implement enhancements.
• Conduct end-user training on application usage.
• Collaborate with teams to improve system performance and user experience.

Skills

Strong communication

Friendly attitude

Patient

Proactive

Independent work

SQL basics

Education

Diploma or IT-related

Job description

Assurance Technology Pte Ltd in Singapore is seeking an IT support-focused professional to assist in application setup, configuration, deployment, and end-user training. The role emphasizes strong communication, patient service, and proactive problem-solving.

You will troubleshoot issues, log and escalate incidents, and collaborate with cross-functional teams to improve system performance and user experience in a fast-moving environment.