IT Support Specialist

HOLLYSYS (ASIA PACIFIC) PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A leading technology firm in Singapore is seeking an IT Support Specialist to maintain IT systems, provide technical support to employees, and ensure data security. You will work closely with the China HQ to implement IT solutions locally. The ideal candidate has 3-5 years of IT support experience, a diploma in IT or related fields, and excellent communication skills. This role is essential for improving IT processes and ensuring system stability.

Qualifications

• 3–5 years of IT support experience.
• Strong technical skills in hardware, software, network, and server maintenance.
• Excellent communication skills are essential.

Responsibilities

• Maintain and troubleshoot IT systems, servers, networks, and hardware locally.
• Provide technical support to employees for software, hardware, and peripherals.
• Ensure data security, backups, and compliance with IT policies.
• Coordinate with China HQ IT team to implement IT solutions locally.
• Recommend improvements to IT processes and systems.

Skills

Technical support skills

Communication skills

Bilingual

Education

Diploma or above in IT/Computer Science

Job description

Job Summary

We are looking for an IT Support Specialist to maintain IT systems, servers, networks, and hardware in Singapore, ensuring data security and system stability. You will provide technical support to employees and work closely with China HQ to implement IT solutions locally.

Key Responsibilities

• Maintain and troubleshoot IT systems, servers, networks, and hardware locally.
• Provide technical support to employees for software, hardware, and peripherals.
• Ensure data security, backups, and compliance with IT policies.
• Coordinate with China HQ IT team to implement IT solutions locally.
• Recommend improvements to IT processes and systems.

Requirements

• 3–5 years IT support experience with strong technical skills (hardware, software, network, server maintenance).
• Diploma or above in IT/Computer Science or related fields.
• Excellent communication skills; bilingual a plus.

Preferred

• ERP or enterprise system experience.
• Experience coordinating with HQ or cross-country IT projects.
• Familiarity with ITIL processes and IT asset management.