IT SUPPORT OFFICER

SINGCON (M & E) SERVICES PTE. LTD.; Singapore; On-site; SGD 36,000 - 58,000; Full time

Job summary

SINGCON (M & E) SERVICES PTE. LTD. is seeking an IT support assistant to provide day-to-day help to office staff, set up hardware, troubleshoot issues, and manage user accounts. The role involves maintaining office IT infrastructure and assisting with purchases and asset records.

Responsibilities include backups, security checks, vendor liaison, basic training, and ensuring systems are secure and up to date. Office-based position based in Singapore.

Responsibilities

• Provide day-to-day IT support to office staff for hardware, software and system-related issues.
• Set up and maintain computers, laptops, printers and other office IT equipment.
• Install, configure and update operating systems, software and applications.
• Troubleshoot hardware, software, network and connectivity issues.
• Manage user accounts, email accounts and access permissions.
• Maintain office network, Wi-Fi, printers and other IT infrastructure.
• Perform regular system updates, backups and basic security checks.
• Assist in purchasing and maintaining IT equipment and software licences.
• Maintain an inventory of IT equipment and ensure proper asset records are kept.
• Liaise with external IT vendors and service providers when required.
• Provide basic IT training and guidance to employees.
• Ensure IT systems and equipment are properly maintained and secure.
• Perform other IT and administrative duties as assigned by management

Job description

• Provide day-to-day IT support to office staff for hardware, software and system-related issues.
• Set up and maintain computers, laptops, printers and other office IT equipment.
• Install, configure and update operating systems, software and applications.
• Troubleshoot hardware, software, network and connectivity issues.
• Manage user accounts, email accounts and access permissions.
• Maintain office network, Wi-Fi, printers and other IT infrastructure.
• Perform regular system updates, backups and basic security checks.
• Assist in purchasing and maintaining IT equipment and software licences.
• Maintain an inventory of IT equipment and ensure proper asset records are kept.
• Liaise with external IT vendors and service providers when required.
• Provide basic IT training and guidance to employees.
• Ensure IT systems and equipment are properly maintained and secure.
• Perform other IT and administrative duties as assigned by management