IT Support Engineer — End-User & Systems Specialist

NCS Pte Ltd; Singapore; On-site; SGD 42,000 - 60,000; Full time

Job summary

NCS is a leading technology services firm in the Asia Pacific region seeking an IT Support Engineer in Singapore. The role involves end-user support, incident resolution, and platform service requests to ensure client platforms run smoothly.

You should have 1+ years of experience in technology administration and desktop support, with basic network knowledge and proficiency in MS Office. Join a diverse team delivering mission-critical projects across the APAC region.

Qualifications

• 1+ years of experience in technology administration and desktop support.
• Familiarity with tech refresh projects and basic network concepts.
• Proficient in MS Office applications.

Responsibilities

• Perform End User Support - Client Management.
• Troubleshoot client platform related problems.
• Respond to incidents promptly and provide resolutions.
• Handle service requests related to client platforms.
• Monitor service levels and document system configurations.

Skills

Technology administration

Desktop support

Tech refresh

Network knowledge

Tools

MS Office

Job description

NCS is a leading technology services firm in the Asia Pacific region seeking an IT Support Engineer in Singapore. The role involves end-user support, incident resolution, and platform service requests to ensure client platforms run smoothly.

You should have 1+ years of experience in technology administration and desktop support, with basic network knowledge and proficiency in MS Office. Join a diverse team delivering mission-critical projects across the APAC region.