IT Support Engineer - 6-Month Contract, End-User Champion

Motional AD Inc.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading technology firm in Singapore seeks an IT Support Specialist for a 6-month contract. This role focuses on providing exceptional customer service to end users, managing hardware configurations, and ensuring a seamless IT experience. The ideal candidate has over 2 years of desktop support experience across various operating systems and is motivated to learn and improve processes. Join a diverse team dedicated to innovation and creating safer transportation solutions.

Qualifications

• 2+ years of experience with desktop systems including Windows, Mac, and Linux.
• Strong knowledge of IT security practices.
• Ability to troubleshoot network and workstation issues.
• Self-starter with a desire to learn new systems and technologies.

Responsibilities

• Provide world-class customer service to end users and executives.
• Manage and enhance all aspects of the end-user experience.
• Proactively monitor AV and conferencing equipment availability.
• Document and process incident requests to meet SLA requirements.

Skills

Customer service

Troubleshooting

IT security practices

Interpersonal communication

Tools

Windows

Mac

Linux

Job description

A leading technology firm in Singapore seeks an IT Support Specialist for a 6-month contract. This role focuses on providing exceptional customer service to end users, managing hardware configurations, and ensuring a seamless IT experience. The ideal candidate has over 2 years of desktop support experience across various operating systems and is motivated to learn and improve processes. Join a diverse team dedicated to innovation and creating safer transportation solutions.