IT Support Engineer — 24/7 Asset & Production Ops

TALENTSIS PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A tech service provider in Singapore is seeking a candidate to support IT equipment and manage warranty claims. Responsibilities include maintaining accurate inventory data and performing tasks independently. The ideal candidate has at least one year of experience in a data center environment and a basic understanding of computer hardware. Relevant IT certifications are preferred. This role requires a proactive approach and adherence to security policies.

Qualifications

• 1+ year experience supporting IT equipment in a production or data center environment.
• Preferred experience testing Apple iOS and Android mobile apps.
• Relevant certifications preferred.

Responsibilities

• Perform assigned tasks and escalate issues during critical situations.
• Manage warranty claims and coordinate with vendors for RMAs.
• Maintain accurate asset and inventory data across systems.

Skills

Computer hardware understanding

IT equipment support

Eagerness to learn technical skills

Tools

CompTIA certifications

Data Center Foundation Certification (DCFC)

Microsoft Certified Professional (MCP)

Job description

A tech service provider in Singapore is seeking a candidate to support IT equipment and manage warranty claims. Responsibilities include maintaining accurate inventory data and performing tasks independently. The ideal candidate has at least one year of experience in a data center environment and a basic understanding of computer hardware. Relevant IT certifications are preferred. This role requires a proactive approach and adherence to security policies.