IT Project Engineer: Systems Ops, PM & Stakeholder Lead

TALENTSIS PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading technology services company in Singapore seeks a professional for IT System Day-2 operations. Responsibilities include managing incident management and communications with internal teams, customers, and vendors. Candidates should have strong interpersonal skills and effective communication capabilities, alongside advantageous experience in project management frameworks and Agile methodologies. This role offers a dynamic work environment with a focus on continuous improvement.

Qualifications

• Effective communication skills to explain technical solutions.
• Advantageous experience with project management and agile methodologies.
• Strong interpersonal skills for stakeholder management.

Responsibilities

• Perform IT System Day-2 operations including incident management.
• Support system testing and diagnose defects.
• Ensure clear communication with teams, customers, and vendors.
• Manage procurement activities for COTS licensing.
• Coordinate resolution of technical issues with vendors.
• Review workflows and recommend improvements.
• Plan preventive and corrective actions to meet SLAs.

Skills

Interpersonal skills

Stakeholder management skills

Written communication

Verbal communication

Tools

Project Management frameworks (PMP, ITIL)

Agile methodologies (Scrum)

Job description

A leading technology services company in Singapore seeks a professional for IT System Day-2 operations. Responsibilities include managing incident management and communications with internal teams, customers, and vendors. Candidates should have strong interpersonal skills and effective communication capabilities, alongside advantageous experience in project management frameworks and Agile methodologies. This role offers a dynamic work environment with a focus on continuous improvement.