IT Product Manager - Gen AI

MORGAN MCKINLEY PTE. LTD.; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

A leading technology consulting firm in Singapore is seeking an experienced Product Manager to lead the management of GenAI Chatbot and related innovation initiatives. The ideal candidate will have 8-12 years of experience in digital product management, preferably in healthcare IT. You will oversee product strategy, manage stakeholder engagement, and ensure alignment with healthcare regulations. This role offers an opportunity to be at the forefront of digital innovation within the healthcare sector.

Qualifications

• 8 to 12 years of experience in product management or solution delivery.
• Track record managing AI-enabled platforms from conception to deployment.
• Experience in healthcare IT or large-scale information systems.

Responsibilities

• Lead the end-to-end management of GenAI Chatbot and Innovation.
• Manage feature prioritization discussions with stakeholders.
• Translate business needs into product requirements.

Skills

Product management

Stakeholder management

Communication

User-centric design

Education

Bachelor's Degree in Computer Science or related field

Job description

Job Description

• Lead the end‑to‑end product management of GenAI Chatbot and Innovation initiatives, including strategy, planning, and execution
• Manage feature prioritisation discussions with stakeholders across the organization
• Translate business and clinical needs into product requirements, user stories, and functional specifications
• Validate requirements by working closely with design, engineering, and clinical stakeholders, ensuring alignment with healthcare regulations and user needs
• Oversee the development of appropriate use cases to inform and validate requirements, with a focus on usability, safety, and efficiency
• Develop requirements traceability and monitor fulfilment of agreed requirements
• Collaborate with cross‑functional teams (engineering, design, policy, operations) to deliver enhancements and innovative solutions
• Support preparation of business cases, funding papers, and process models to enable product roll‑out
• Monitor product adoption, user feedback, and innovation opportunities, making recommendations for future improvements
• Act as a key liaison for national‑level discussions on digital innovation, ensuring GenAI Chatbot and related products evolve with emerging needs and technologies

Requirements

• Bachelor's Degree in Computer Science, Information Technology, Informatics, Business, Healthcare Management, or related discipline
• At least 8 to 12 years of experience in product management or solution delivery, preferably in healthcare IT, digital health, or large‑scale information systems
• Proven track record in managing user‑centric digital products, including chatbot or AI‑enabled platforms, from conception to deployment
• Strong ability to translate strategic direction and clinical needs into clear product roadmaps and deliverables
• Excellent communication, stakeholder management, and interpersonal skills, with the ability to engage diverse groups such as clinicians, policymakers, and engineers
• Self‑motivated, driven, and able to multi‑task in complex environment
• Experience in managing innovative solutions or emerging technologies within healthcare settings is an advantage
• Relevant certifications in Product Management, Agile methodologies, or ITIL Service Management will be an added advantage