IT Operations Support Engineer - 24x7 On-Call

Xcellink Pte Ltd; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A multinational information technology corporation in Singapore is seeking an Operations Support Engineer to support project teams with PC configuration, provide troubleshooting support, and maintain asset information. The ideal candidate has a Diploma in Computing and at least 2 years of experience in operations support. The role requires effective communication and problem-solving skills, and the candidate must be able to work in various locations and be on standby for emergencies.

Benefits

Performance bonus

Qualifications

• At least 2 years of equivalent work experience in operations support.
• Experience in software packaging and software delivery is an advantage.
• Able to work in various locations: Tuas, Woodlands, Coastal.

Responsibilities

• Support project teams in implementation and configuration of PCs.
• Provide phone and on-site support for troubleshooting.
• Maintain accurate asset information in the asset database.

Skills

Knowledge of Office automation tools

Strong oral and interpersonal communication

Excellent analytical and problem-solving skills

Proficient in Microsoft Office

Ability to prioritize and execute tasks

Education

ITE / Diploma in Computing and Information Systems

Tools

MS Office

desktop software for patch management

Job description

A multinational information technology corporation in Singapore is seeking an Operations Support Engineer to support project teams with PC configuration, provide troubleshooting support, and maintain asset information. The ideal candidate has a Diploma in Computing and at least 2 years of experience in operations support. The role requires effective communication and problem-solving skills, and the candidate must be able to work in various locations and be on standby for emergencies.