IT Operations & Security Manager

Football Association of Singapore; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A prominent sports organization in Singapore is seeking a skilled IT Manager to oversee IT operations across departments and stadiums. The role includes managing IT infrastructure, ensuring system reliability, and providing technical support. The ideal candidate will have at least 5 years of experience in a fast-paced environment, strong leadership skills, and familiarity with ITSM tools. Relevant qualifications in Information Technology and a proactive approach to problem solving are essential. Flexibility for evening and weekend work is required.

Qualifications

• Proven leadership skills with ability to mentor and manage escalations.
• Minimum 5 years of relevant experience supporting senior executives.
• Flexibility to work evenings, weekends, and matchdays.

Responsibilities

• Manage IT service uptime, system reliability, and timely issue resolution.
• Plan and execute IT infrastructure upgrades and lifecycle refresh projects.
• Ensure compliance with PDPA and internal IT governance frameworks.

Skills

IT project management

System reliability and cybersecurity

Vendor management

Tier 2/3 technical support

Customer-centric problem solving

Education

Diploma or Degree in Computer Sciences, Information Technology

Tools

ServiceNow

JIRA

Freshdesk

Microsoft 365

Job description

A prominent sports organization in Singapore is seeking a skilled IT Manager to oversee IT operations across departments and stadiums. The role includes managing IT infrastructure, ensuring system reliability, and providing technical support. The ideal candidate will have at least 5 years of experience in a fast-paced environment, strong leadership skills, and familiarity with ITSM tools. Relevant qualifications in Information Technology and a proactive approach to problem solving are essential. Flexibility for evening and weekend work is required.