IT Manager in HQ

Singapore Association for Mental Health, The; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A mental health organization in Singapore is seeking an IT Manager to lead digitalization efforts and enhance the IT infrastructure. The candidate will evaluate and implement IT projects, manage applications such as Salesforce CRM, and ensure optimal IT system performance. A Diploma or Degree in Computer Science or Information Technology and a minimum of 5 years of managerial experience are required. A competitive remuneration package is offered.

Qualifications

• Minimum 5 years of relevant experience in IT management.
• Able to work independently and self-directed.
• Experience in managing CRM enhancement requirements.

Responsibilities

• Evaluate, implement, and manage IT projects.
• Work with vendors to maintain IT systems optimally.
• Conduct user training on IT applications.

Skills

IT project management

Communication skills

Team collaboration

Website maintenance

Cloud technologies

CRM optimization

Education

Diploma / Degree in Computer Science or Information Technology

Tools

Salesforce CRM

WordPress

Job description

Hiring Position: IT Manager at SAMH

At Singapore Association for Mental Health (SAMH), we improve the lives of persons with mental health issues through rehabilitation and reintegration. Our beneficiaries include youths, students and adults. We are here at every step of their recovery journey, while also providing emotional and practical support to their families and caregivers.

Purpose

The IT Manager will be a key person driving SAMH’s digitalization efforts, ensuring that our IT infrastructure can effectively support the delivery of services to our staff, clients and beneficiaries. You will source and implement IT solutions, ensure strong IT governance and secure IT systems.

As part of a team-oriented organization, you will need to have strong communication skills and be a proven team player. The successful candidate will be offered a competitive remuneration package.

Core Duties

• Evaluate, implement, and manage IT projects. Source and apply for funding support.
• Work with vendors to ensure that all IT systems are maintained at an optimal level.
• Implement, configure and support key applications such as Salesforce Customer Relationship Management (CRM) system, Donation/ Volunteer Management System, Learning Management System and website maintenance.
• Conduct user training.
• Document procedures and user guides.
• Coordinate, troubleshoot and resolve IT related issues.
• Review, draft and implement IT policies and plans.

Requirements

• Diploma / Degree in Computer Science or Information Technology.
• Minimum 5 years of relevant experience for Managerial position.
• Able to work independently and self-directed.
• Working knowledge of website maintenance (e.g WordPress).
• Experience in optimization on CRM systems and managing CRM enhancement requirements.
• Good knowledge of cloud technologies, as well as commercial-off-the-shelf (COTS) solutions.
• Team player.

Interested applicants may send their resume to [e-mail]

We regret that only shortlisted candidates will be notified.