IT Executive / Senior Executive

Aver Asia (S) Pte Ltd; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A technology service provider in Singapore is seeking an IT Support Specialist to provide day-to-day technical assistance to users. Responsibilities include troubleshooting hardware and software issues, managing user accounts, and ensuring system performance and security compliance. The ideal candidate will have a diploma in IT and 3 to 5 years of relevant experience, along with strong problem-solving abilities and effective communication skills. This position offers a collaborative work environment.

Qualifications

• 3 to 5 years of relevant work experience.
• Able to work independently and part of a team.
• Strong knowledge of firewalls and server administration.

Responsibilities

• Provide day‑to‑day IT support to end users.
• Install and troubleshoot computers and related equipment.
• Monitor and maintain systems and networks for performance.
• Ensure data backup, cybersecurity, and IT compliance.

Skills

IT support

Problem-solving

Windows OS

Microsoft 365

Network security

Firewall

ERP systems

English communication

Education

Diploma in Information Technology

Tools

Microsoft Intune

Power Automate

WordPress

Job description

Responsibilities

• Provide day‑to‑day IT support to end users, including hardware, software and system issues.
• Install, configure and troubleshoot computers, printers, mobile devices and related equipment.
• Manage user accounts, access rights, and security settings.
• Monitor and maintain computer systems, servers and networks to ensure optimal performance.
• Respond promptly to service issues and user requests.
• Coordinate with external vendors and service providers on IT-related matters.
• Ensure data backup, cybersecurity and IT compliance practices are followed.
• Support system or software upgrades and IT projects as assigned.
• Provide ERP functional support to end users before escalating to vendor.
• Power Automate for Workflow and Process Automation.
• Website with WordPress and Elementor.
• Microsoft Intune and Entra management.
• Security related products such as Firewall, EDR.

Requirements

• Diploma in Information Technology or related discipline.
• 3 to 5 years of relevant work experience.
• Proficient in English with good communication skills.
• Able to work independently and as part of a team and strong team player.
• Good problem‑solving skills.
• Strong knowledge of Windows OS, Microsoft 365, network security, firewalls, or server administration.
• Experience with ERP systems and Microsoft ecosystem.

Working hour

08:30 to 17:30 Monday to Thursday

08:30 to 17:00 Friday

Please apply with your updated resume including:

1. Working experience in reverse chronological order
2. Expected salary
3. Date of availability

We appreciate your time and effort in applying for this position, only shortlisted candidates will be contacted.