IT Business Solutions Project Specialist

ADEMCO (FAR EAST) PTE LTD; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A technology solutions provider in Singapore is seeking a proactive individual to manage IT operations and support AI-driven initiatives. The ideal candidate has a diploma in IT or Cybersecurity and demonstrates strong analytical and problem-solving skills. Fresh graduates with a passion for IT and AI are encouraged to apply. Responsibilities include managing daily operations, leading automation initiatives, and ensuring effective system implementations. This role offers a supportive environment for innovation and change.

Qualifications

• Relevant IT or Cybersecurity experience; fresh graduates with interest in IT and AI are welcome.
• Good understanding of Windows OS, Active Directory, networking, and end-user computing.

Responsibilities

• Manage daily IT operations and end-user support with timely issue resolution.
• Lead AI and automation initiatives to enhance operations.
• Analyze workflows and recommend improvements via IT solutions.

Skills

Windows OS

Active Directory

Networking

End-user Computing

Problem-solving

Communication

Analytical Skills

Education

Diploma in IT or Cybersecurity

Job description

Job Responsibilities

• Manage daily IT operations, infrastructure, and end-user support, ensuring timely resolution of issues and requests.
• Lead and support generative AI and automation initiatives to improve operational efficiency and enhance business processes.
• Analyze workflows, develop process documentation, and recommend improvement through IT solutions and AI integration.
• Troubleshoot system, application, and workflow problems, coordinating with internal teams and external vendors when required.
• Collaborate with cross-functional teams to implement IT systems and AI-driven solutions, while educating staff on best practices.
• Maintain IT policies, documentation, and governance standards, and provide standby or after‑hours support when necessary.
• Perform any other duties assigned by the supervisor.

Job Requirements

• Dipolma in IT or Cybersecurity, with relevant experience; fresh graduates with strong interest in IT and AI are welcome.
• Good understanding of Windows OS, Active Directory, networking, and end-user computing; Linux knowledge is a plus.
• Strong analytical, problem‑solving, and communication skills, with the ability to work independently and collaboratively.
• Demonstrated interest in workflow improvement, project coordination, automation, or AI technologies.
• Proactive, resourceful, and able to support change and innovation within the organization.