Inside Sales Executive (CCTV)

TP-LINK CORPORATION PTE. LTD.; Singapore; On-site; SGD 45,000 - 75,000; Full time

Job summary

TP-LINK CORPORATION PTE. LTD. in Singapore seeks an Inside Sales Executive (CCTV) to promote and sell CCTV products and solutions via direct contact and inbound inquiries. You will proactively reach out to customers, manage inquiries, and drive conversions while delivering expert product guidance and strong post-sales support.

You will build relationships, collaborate with technical and marketing teams, and maintain CRM records to achieve sales targets and contribute to business growth.

Qualifications

• 2+ years of sales experience, preferably in CCTV or security systems.
• Strong communication and interpersonal skills to build rapport with customers.
• Ability to understand CCTV technical specifications and convey them clearly.
• Detail-oriented, self-motivated, and able to work independently or in a team.
• Mandarin communication required to liaise with Chinese-speaking stakeholders.

Responsibilities

• Proactively reach out to existing and new customers via phone, email, and in-person interactions to understand CCTV needs.
• Manage inbound sales inquiries and follow up on leads to drive conversions.
• Provide expert advice on product specifications, features, and benefits.
• Develop and maintain strong customer relationships with consistent follow-up and service.
• Prepare and deliver sales presentations, quotations, and proposals to showcase CCTV products.
• Collaborate with technical teams to ensure seamless delivery and post-sale support.
• Work with marketing to drive lead generation and promotional campaigns.
• Maintain accurate records of sales activities and customer feedback in the CRM.
• Aim to meet or exceed individual and team sales targets.

Skills

Sales experience

Customer relationships

Negotiation

Product knowledge

Mandarin communication

Tools

CRM systems

Job description

As Inside Sales Executive (CCTV), you will be responsible for promoting and selling our range of CCTV products and solutions to customers, both through direct interaction and by managing inbound inquiries

Job Descriptions:

Proactively reach out to existing and new customers through phone, email and in-person interactions to understand their CCTV needs, while also managing inbound sales inquiries and following up on leads to drive conversions

Provide expert advice on product specifications, features, and benefits to assist customers in making informed purchasing decisions

Develop and maintain strong customer relationships through consistent follow-up and excellent customer service

Maintain up-to-date knowledge of industry trends, product offerings, and competitor activities

Prepare, present, and deliver sales presentations, proposals, Deal Registrations for salespersons and quotations to showcase the CCTV product range and its features to customers

Collaborate with technical teams to ensure seamless delivery and provide excellent pre- and post-sales customer support, including follow-up assistance to ensure a positive customer experience

Collaborate with the marketing team to drive lead generation, develop effective sales strategies and implement promotional materials and campaigns

Maintain accurate records of sales activities, customer interactions and feedback in the CRM system

Achieve individual and team sales targets, consistently meeting or exceeding sales target set by the management to contribute to the overall growth of the business

Job Requirements:

Min. 2 years of experience in similar sales role, preferably in the CCTV or security system industry

Strong communication and interpersonal skills to build rapport with customers with excellent negotiation and problem-solving abilities

Ability to understand CCTV technical product specifications and convey them to customers clearly

Detail-oriented, self-motivated with a results-driven attitude and able to work independently as well as part of a team

Ability to communicate Mandarin effectively as the incumbent requires to liaise with Chinese-speaking stakeholders/counterparts for work or project related matters