Sr. Specialist, Customer Acquisition - Inbound (Korean Speaker)

Concentrix Srev Singapore Pte. Ltd.; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Concentrix Srev Singapore Pte. Ltd. is seeking a Sr.

Specialist for Customer Acquisition - Inbound (Korean Speaker) in Singapore. You will convert high-intent inbound interest into new Business and Enterprise customers, using structured qualification and consultative selling. You will manage the full sales cycle from first contact to close, meet monthly KPIs, and work with cross-functional teams to articulate business value and ensure a professional customer experience from first touch to

Qualifications

• Inbound and enterprise sales experience is preferred.
• Structured qualification and consultative selling approach.
• Strong discovery skills and value articulation to customers.

Responsibilities

• Respond to inbound leads with timely outreach across calls, email, and digital channels.
• Conduct structured discovery to identify customer use cases, technical needs, and decision criteria.
• Own the full sales cycle from first contact to signature, achieving monthly KPIs and quota attainment.
• Provide feedback on customer needs, competitive insights, and product opportunities to internal teams.
• Stay up to date on product functionality and AI market trends to position solutions effectively.
• Ad hoc tasks as assigned.

Skills

Inbound sales

Discovery

Pipeline management

Sales cycle

Tools

Salesforce

CRM software

Job description

Job Title: Sr. Specialist, Customer Acquisition - Inbound (Korean Speaker) Job Description The Customer Acquisition role is responsible for converting high-intent inbound interest into new Business and Enterprise customers. This role blends structured qualification, solution-based consultative selling, and disciplined pipeline management. You will engage prospects who are evaluating AI solutions, uncover business needs, and guide them through a streamlined and value-driven sales cycle. Success in this role requires strong discovery skills, the ability to articulate clear business value, and consistent performance across activity, conversion, and revenue targets. You will serve as a trusted advisor to prospects exploring how AI can transform their workflows, while ensuring a smooth and professional customer experience from first interaction to close.

Responsibilities:

• Pipeline & Customer Engagement Respond to inbound leads with timely, high-quality outreach across calls, email, and digital channels. Conduct structured discovery to identify customer use cases, technical needs, and decision criteria. Guide prospects through a clear sales cycle that includes qualification, value articulation, product guidance, objection handling, and closing.
• Sales Execution & Performance Own the full sales cycle from first contact to signature, ensuring a high-conversion customer journey. Consistently meet or exceed monthly KPIs, including activity targets, conversion rates, pipeline coverage, and quota attainment. Maintain crisp, accurate pipeline hygiene and forecasting in Salesforce.
• Collaboration & Customer Experience Provide feedback on customer needs, competitive insights, and product opportunities to internal teams. Uphold a high standard of professionalism, responsiveness, and customer-centric communication.
• Product Knowledge & Market Awareness Stay up to date on the product functionality, new feature releases, and real-world use cases. Understand AI/ML market trends and competitive dynamics to position the product effectively during customer conversations. Stay flexible and able to be agile in an ever changing landscape.
• Ad hoc tasks given

Location: SGP Singapore - 80 Pasir Panjang Road, 15-83/84 Mapletree Business City #2

Language Requirements: Korean (Required)

Time Type: Full time

Mission: Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. Company Overview: We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve got them covered. But how? We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who design brand-defining experiences. The technologists & engineers who build smarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix.

Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.