Inbound Banking Support Specialist

D L Resources Pte Ltd; Singapore; On-site; SGD 22,000 - 33,000; Full time

Job summary

D L Resources Pte Ltd is offering a 5-week paid training program for a non-sales banking support role in Singapore. The position involves inbound calls related to accounts servicing, customer fulfilment, and adhering to privacy and compliance standards.

Training provided onsite to equip you with product knowledge and service skills. The role requires flexibility for staggered shifts, including weekends and public holidays, to support 24x7 contact centre operations.

Qualifications

• No prior experience required.
• Good command of written and spoken English.
• Positive customer service mindset and CAN-DO attitude.
• Proficient in MS Office and basic PC skills.

Responsibilities

• Handle inbound calls for bank accounts servicing campaigns and general enquiries.
• Follow through on customer fulfilment and case handling.
• Ensure compliance and confidentiality in handling customer information.

Job description

D L Resources Pte Ltd is offering a 5-week paid training program for a non-sales banking support role in Singapore. The position involves inbound calls related to accounts servicing, customer fulfilment, and adhering to privacy and compliance standards.

Training provided onsite to equip you with product knowledge and service skills. The role requires flexibility for staggered shifts, including weekends and public holidays, to support 24x7 contact centre operations.