Banking Contact Centre Specialist - Weekend Shift with Perks

PERSOL SINGAPORE PTE. LTD.; Singapore; On-site; SGD 27,000 - 36,000; Full time

Benefits offered by this job

Shift Allowance

5-Day Work Week

Job summary

PERSOL SINGAPORE PTE. LTD. is hiring for a call centre role supporting customers on banking products and services. You will deliver personalized service by phone, identify customer needs, and provide effective solutions.

This position offers a five-day work week with a shift allowance and a competitive base pay. Candidates with call centre or banking experience are encouraged to apply. Join a customer-focused team in Singapore and help enhance service quality while handling enquiries efficiently.

Qualifications

• Strong communication and customer service personality.
• Experience in call centers, customer service, or banking is an advantage.

Responsibilities

• Provide personalized service over the telephone for banking products and services.
• Understand customers' needs and offer appropriate solutions.
• Maintain high quality service to achieve customer satisfaction.
• Gather feedback and identify trends for service improvements.

Skills

Strong communication skills

Customer service oriented

Call center experience

Job description

PERSOL SINGAPORE PTE. LTD. is hiring for a call centre role supporting customers on banking products and services. You will deliver personalized service by phone, identify customer needs, and provide effective solutions.

This position offers a five-day work week with a shift allowance and a competitive base pay. Candidates with call centre or banking experience are encouraged to apply. Join a customer-focused team in Singapore and help enhance service quality while handling enquiries efficiently.