(Immediate Hiring) Customer Service Executive - 3PL/ Warehouse/ Office Hours

STAFFKING PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A logistics staffing agency based in Singapore is seeking a customer service professional to handle inquiries and coordinate with warehouse and delivery teams. The ideal candidate should have a diploma or degree in business or logistics, along with relevant experience in the 3PL industry. Responsibilities include maintaining customer records, preparing documents, and ensuring timely responses to inquiries. Training will be provided, and the role offers a competitive basic salary with overtime pay.

Benefits

Training provided

Overtime pay

Basic salary

Qualifications

• Relevant experience in warehouse customer service within the 3PL industry.
• Familiar with basic office systems and documentation work.

Responsibilities

• Handle customer emails, calls, and delivery-related inquiries.
• Respond to customers promptly and professionally.
• Record inquiries, feedback, and complaints accurately.
• Maintain Proof of Delivery (POD) records and prepare basic reports.
• Prepare quotations, invoices, and sales orders.
• Coordinate with warehouse, delivery, and operations teams to support order processing.

Skills

Customer service

Communication

Problem solving

Education

Diploma or Degree in Business, Logistics, Supply Chain

Job description

Summary:

• Basic + OT Pay
• Locations: West
• Training will be provided

Responsibilities:

• Handle customer emails, calls, and delivery-related inquiries.

• Respond to customers promptly and professionally.

• Record inquiries, feedback, and complaints accurately.

• Maintain Proof of Delivery (POD) records and prepare basic reports.

• Prepare quotations, invoices, and sales orders.

• Coordinate with warehouse, delivery, and operations teams to support order processing.

Requirements:

• Min Diploma or Degree in Business, Logistics, Supply Chain, or related fields.
• Relevant experience in warehouse customer service within the 3PL industry.
• Familiar with basic office systems and documentation work.

To Apply, kindly click on the "APPLY NOW" button

We regret that only shortlisted candidates will be notified.

Staffking Pte Ltd (20C0358) | Yuphine Lee | R22108749