ICT Infrastructure Engineer (Cloud)

USER EXPERIENCE RESEARCHERS PTE. LTD.; Singapore; On-site; SGD 80,000 - 110,000; Full time

Job summary

A leading tech firm in Singapore is seeking a Cloud Engineer to provide support for cloud-based infrastructure and services. The role involves troubleshooting, performance monitoring, and implementing security measures. Ideal candidates will have a Bachelor's degree in computer science or equivalent, with expertise in AWS, Azure, and IaC tools like Terraform. Excellent communication and collaboration skills are essential. Candidates should ideally have over 8 years of experience in cloud engineering.

Qualifications

• Proven experience as a Cloud Engineer or similar role.
• Deep understanding of cloud platforms and IaC principles.
• Excellent communication and collaboration skills.

Responsibilities

• Provide technical support and troubleshooting for cloud-based infrastructure.
• Collaborate to resolve complex issues related to cloud services.
• Monitor and maintain the health of cloud services.
• Drive continuous improvement of cloud infrastructure through automation.
• Implement and manage cloud security controls.

Skills

Cloud platforms (AWS & Azure)

Infrastructure as Code (IaC)

Terraform

Scripting languages (Python, Bash)

Cloud security best practices

Communication and collaboration

Education

Bachelor’s degree in computer science or engineering

Tools

Terraform

Job description

Key Responsibilities

• Provide technical support and troubleshooting for cloud-based infrastructure and services, including compute, storage, networking, and security components.
• Collaborate with application, security, and other internal teams to resolve complex issues related to cloud-based services and infrastructure.
• Monitor and maintain the health, performance, and security of cloud-based services, identifying and addressing potential issues proactively.
• Drive continuous improvement and optimization of cloud infrastructure and services through automation where possible, ensuring high availability, performance, and cost efficiency.
• Implement and manage cloud security controls, compliance requirements, and best practices to protect cloud resources and data.
• Develop and maintain documentation, best practices, and standard operating procedures for cloud-based infrastructure and services.
• Participate in the planning, implementation, and optimization of cloud-based solutions, ensuring alignment with business requirements and industry best practices.
• Stay current with industry trends, emerging technologies, and best practices in cloud architecture, deployment, and operations.

What we are looking for

• Bachelor’s degree in computer science, engineering, or a related field; or equivalent work experience.
• Proven experience as a Cloud Engineer or similar role, with a deep understanding of cloud platforms and infrastructure as code (IaC) principles and best practices.
• Strong expertise in cloud platforms such as AWS & Azure, including cloud-native services, infrastructure components, and networking.
• Hands‑on experience with infrastructure as code (IaC) tools such as Terraform. Familiarity with scripting languages (e.g., Python, Bash) is a plus.
• Understanding of cloud security, compliance, and best practices for protecting cloud resources and data.
• Excellent communication and collaboration skills, with the ability to work effectively in cross‑functional teams and communicate technical concepts to non‑technical stakeholders.

Preferred Qualifications

• Preferably more than 8 years of experience as an ICT engineer (Cloud)/Cloud Support Engineer.
• Experience working in both Linux and Windows operating environments are preferred.