HVAC Service Growth Engineer: Key Accounts & Solutions

CARRIER SINGAPORE (PTE) LIMITED; Singapore; On-site; SGD 48,000 - 72,000; Full time

Job summary

CARRIER SINGAPORE (PTE) LIMITED is seeking a driven HVAC sales account manager to drive growth by managing and expanding aftermarket service accounts in Singapore. You will engage customers, develop tailored HVAC solutions, and lead strategic sales initiatives in the local market.

As the primary liaison for customers, you will manage portfolios, collaborate with Technical Support, and present compelling proposals.

Qualifications

• Bachelor’s degree in engineering (Mechanical / Electrical).
• HVAC sales experience or fresh grads welcomed.
• Knowledge of HVAC systems, Chiller Plants, Airside, Building Management Systems (BMS), Energy Services, and Building Services.
• Valid driving license with willingness to travel (transport allowance provided).

Responsibilities

• Serve as the primary customer representative and lead contact for all customer-related matters.
• Manage a portfolio of accounts using structured account management processes to identify key customers and develop targeted growth plans.
• Analyze customer needs and collaborate with the Technical Support Team to provide tailored HVAC solutions.
• Identify and pursue sales opportunities with existing and new customers, updating them on Service Value Added Offerings.
• Develop and present detailed proposals to customers, coordinating internal processes to ensure high customer satisfaction.
• Foster customer growth and loyalty through continuous support and proactive assistance.
• Investigate and resolve customer complaints by evaluating problems, developing solutions, and recommending actions to customers.
• Organize regular Service Reviews with customers and Operations teams to address urgent jobs and critical issues.
• Understand customer and vertical market needs to determine effective pricing and selling strategies.
• Prepare and review contract terms and conditions to ensure clarity and mutual agreement.
• Provide marketplace feedback including competitive intelligence, customer expectations, and industry trends to inform business strategy.
• Perform other relevant duties as assigned to support business objectives.

Skills

Account management

HVAC sales

Customer engagement

Proposal development

Relationship building

Education

Bachelor’s degree in engineering (Mechanical / Electrical)

Job description

CARRIER SINGAPORE (PTE) LIMITED is seeking a driven HVAC sales account manager to drive growth by managing and expanding aftermarket service accounts in Singapore. You will engage customers, develop tailored HVAC solutions, and lead strategic sales initiatives in the local market.

As the primary liaison for customers, you will manage portfolios, collaborate with Technical Support, and present compelling proposals.