HR Operations Generalist (Asia Pacific)

NTT DATA; Singapore; Hybrid; SGD 50,000 - 70,000; Full time

Job summary

A global technology services provider is looking for an HR Operations Generalist in Singapore. The role involves managing employee lifecycle tasks, supporting HR initiatives, and ensuring compliance with regulations. The ideal candidate has extensive experience in HR operations, a strong understanding of HRIS systems, and excellent communication skills. Join this innovative company that values diversity and offers a hybrid working environment, enhancing the employee experience and fostering growth.

Benefits

Hybrid Working

Diversity and inclusion initiatives

Qualifications

• 5+ years of experience in HR operations.
• Demonstrated experience with HRIS systems.
• Knowledge of Singapore employment laws preferred.

Responsibilities

• Assist with day-to-day operational queries.
• Update and maintain the HR database.
• Support on employee insurance matters.

Skills

HR processes understanding

HRIS software proficiency

Excellent communication

Analytical skills

Conflict resolution

Education

Bachelor’s degree in Human Resources or related

Tools

HR databases

Job description

Job Description

Make an impact with NTT DATA

Join a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it’s a place where you can grow, belong and thrive.

Your day at NTT DATA

The HR Operations Generalist role is a seasoned subject matter expert, responsible for efficiently managing various aspects of the employee lifecycle such as (but not limited to) tasks relating to employee data management, benefits administration, HRIS maintenance, employee onboarding, and offboarding processes. This seasoned subject matter expert requires meticulous attention to detail, adherence to HR policies, and effective communication to contribute to accurate record keeping and streamlined operations. This role addresses employee inquiries, collaborates with cross-functional teams, and supports HR initiatives to cultivate a productive and harmonious work environment while ensuring compliance with regulations and enhancing the overall employee experience.

What you’ll be doing

Key Responsibilities

• Their primary function is to assist with day-to-day operational queries, system support, filing and general administrative functions. These activities will include, but is not limited to:
• Variable Bonus - Provide support on deployment of APAC region deployment VB plans, implementation and testing of system logic for the e-portal. Provide troubleshooting and assistance to enquiries relating to the variable bonus matters.
• System support - For system support, they update and maintain the related HR database and systems, ensuring complete data accuracy. They assist in keeping information on all relevant HR systems up to date. This individual maintains a good understanding of the relevant HR systems and portals.
• General administration - The Associate Generalist: HR Operations assist with day-to-day filing, maintains employee records and ensures its accuracy. They are responsible for all administrative duties required by the HR Operations team.
• Insurance matter - Provide support on employee insurance matters. Will be responsible for updating of employee listing, claims and other related matters.
• Staff welfare - Assist with liaison with vendor on organizing company well-being programs.
• Singapore Payroll knowledge is preferred
• Performs any other related task as required.

Knowledge and Attributes

• Seasoned understanding of HR processes, policies, and best practices across various functions, including onboarding, benefits administration, employee relations, performance management, and offboarding.
• Seasoned understanding of relevant employment laws and regulations to ensure compliance and guide decision-making.
• Seasoned understanding of HRIS software and tools for efficient data management, reporting, and analytics.
• Seasoned ability to use change management concepts to guide employees through organizational transitions.
• Seasoned understanding of analyzing HR data to generate meaningful insights and present key metrics to inform strategic decisions.
• Seasoned proficiency in handling complex employee relations matters and conflict resolution through effective communication and mediation.
• Excellent written and verbal communication skills to effectively convey complex HR concepts to diverse audiences.
• Seasoned analytical skills to identify HR challenges, propose solutions, and make informed decisions.
• Ability to lead HR projects from inception to completion, managing resources, timelines, and deliverables.
• Ability to collaborate with cross-functional teams, HR leadership, and external partners to achieve common goals.
• Seasoned understanding of HR data, identifying trends, and drawing meaningful insights.

Academic Qualifications and Certifications

• Bachelor’s degree or equivalent in the field of Human Resources or related.

Required Experience

• Seasoned experience in all aspects of HR operations, including onboarding, benefits administration, employee relations, performance management, and offboarding.
• Seasoned experience using HRIS software for complex data management, reporting, and analytics.
• Seasoned experience in identifying inefficiencies, streamlining processes, and enhancing HR workflows
• Seasoned demonstrated experience introducing innovative solutions and best practices to improve HR operations.

Workplace type

Hybrid Working

About NTT DATA

NTT DATA is a $30+ billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long-term success. We invest over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure, and connectivity. We are also one of the leading providers of digital and AI infrastructure in the world. NTT DATA is part of NTT Group and headquartered in Tokyo.

Equal Opportunity Employer

NTT DATA is proud to be an Equal Opportunity Employer with a global culture that embraces diversity. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, colour, gender, sexual orientation, religion, nationality, disability, pregnancy, marital status, veteran status, or any other protected category. Join our growing global team and accelerate your career with us. Apply today.