Hotel Operations Leader: Elevate Guest Experience

1929 HOTEL PTE. LTD.; Singapore; On-site; SGD 90,000 - 150,000; Full time

Benefits offered by this job

Opportunities to develop leadership

Job summary

1929 HOTEL PTE. LTD. is seeking an experienced Hotel Manager to lead daily operations and support the team in maintaining consistent service standards.

You will oversee hotel operations, manage staff, monitor financial performance, and ensure guest enquiries and concerns are handled professionally. Responsibilities include coordinating front office, housekeeping, and maintenance; staffing, training, and performance; monitoring guest satisfaction; budgeting; and ensuring health, safety, and

Qualifications

• Five years of hotel operations experience including supervisory roles.
• Experience leading teams and coordinating hotel departments.
• Strong communication to assist guests and coordinate with staff.

Responsibilities

• Oversee daily hotel operations across front office, housekeeping, and maintenance.
• Manage staff scheduling, training, recruitment, and performance.
• Monitor guest satisfaction and resolve complaints promptly and professionally.
• Manage operating budgets, expenses, and identify efficiency improvements.
• Support room revenue and occupancy targets through operational planning.
• Conduct regular inspections to maintain cleanliness and service quality.

Skills

Hotel operations

Team leadership

Budget management

Guest service

Communication skills

PMS familiarity

Education

Hospitality degree

Tools

PMS software

Job description

1929 HOTEL PTE. LTD. is seeking an experienced Hotel Manager to lead daily operations and support the team in maintaining consistent service standards.

You will oversee hotel operations, manage staff, monitor financial performance, and ensure guest enquiries and concerns are handled professionally. Responsibilities include coordinating front office, housekeeping, and maintenance; staffing, training, and performance; monitoring guest satisfaction; budgeting; and ensuring health, safety, and