Hospitality IT & Systems Lead

Worldwide Hotels Management (H) Pte. Ltd.; Singapore; Vor Ort; SGD 70.000 - 110.000; Vollzeit

Zusammenfassung

Worldwide Hotels (WWH) is seeking an experienced IT professional to oversee the hotel's technology landscape, ensure smooth operations, and manage privacy compliance under PDPA Singapore in collaboration with the Senior IT Manager.

The role covers configuring PMS solutions, network hardware upkeep, security hardening, and leading IT projects within budget and timelines, while supporting staff and driving digital transformation across the group.

Qualifikationen

• Diploma or Degree in Information Technology/Computer Science or equivalent.
• Experience configuring, maintaining, or supporting Opera Cloud and cloud-based PMS systems is preferred.
• Hands-on IT infrastructure or security implementation/operations in hospitality advantageous.

Aufgaben

• Lead hands-on configuration, testing, and rollout of PMS solutions and integrations.
• Oversee upgrade, migration, and maintenance of network equipment, PCs, and servers.
• Serve as escalation point for complex infrastructure issues.
• Manage IT projects from planning to completion within scope, time, and budget.
• Provide guidance and backup support to IT leadership to ensure uptime.
• Implement security protocols and configurations to meet franchise and data regulations.
• Collaborate with hotel staff to resolve issues quickly and minimize guest disruption.

Kenntnisse

PMS configuration

Network administration

IT project management

Cyber/security awareness

Technical troubleshooting

Vendor coordination

Ausbildung

IT/CS degree or diploma

Tools

Opera Cloud

Cloud-based PMS

VPN setup

Jobbeschreibung

Worldwide Hotels (WWH) is seeking an experienced IT professional to oversee the hotel's technology landscape, ensure smooth operations, and manage privacy compliance under PDPA Singapore in collaboration with the Senior IT Manager.

The role covers configuring PMS solutions, network hardware upkeep, security hardening, and leading IT projects within budget and timelines, while supporting staff and driving digital transformation across the group.