Helpdesk Engineer (Contract) – Rotating Shifts & Standby Duty

Success Human Resource Centre Pte Ltd.; Singapore; Hybrid; SGD 29,016 - 33,480; Full time

Job summary

Success Human Resource Centre Pte Ltd. is hiring for a contract role in IT support based in Jurong East, Singapore. The position involves providing guidance to stakeholders and resolving customer requests according to company guidelines. Candidates must hold a Diploma in Information Technology and possess excellent communication skills. The job requires working rotating shift hours, including weekends and public holidays, and offers a monthly salary of $2,600 with the possibility of additional allowances.

Qualifications

• Diploma or ITE in Information Technology, Information Systems or IT Security.
• A team player with good communication and interpersonal skills.
• Prior knowledge of ITSM or ITIL is an advantage.

Responsibilities

• Provide support and guidance to stakeholders via Helpdesk.
• Resolve customers’ requests according to legal and company guidelines.

Skills

Good communication skills

Interpersonal skills

Knowledge of ITSM or ITIL

Education

Diploma or ITE in Information Technology

Job description

Success Human Resource Centre Pte Ltd. is hiring for a contract role in IT support based in Jurong East, Singapore. The position involves providing guidance to stakeholders and resolving customer requests according to company guidelines. Candidates must hold a Diploma in Information Technology and possess excellent communication skills. The job requires working rotating shift hours, including weekends and public holidays, and offers a monthly salary of $2,600 with the possibility of additional allowances.