Associate Engineer/Senior Associate Engineer

Success Human Resource Centre Pte Ltd.; Singapore; On-site; SGD 29,016 - 33,480; Full time

Job summary

Success Human Resource Centre Pte Ltd. is hiring for a contract role in IT support based in Jurong East, Singapore. The position involves providing guidance to stakeholders and resolving customer requests according to company guidelines. Candidates must hold a Diploma in Information Technology and possess excellent communication skills. The job requires working rotating shift hours, including weekends and public holidays, and offers a monthly salary of $2,600 with the possibility of additional allowances.

Qualifications

• Diploma or ITE in Information Technology, Information Systems or IT Security.
• A team player with good communication and interpersonal skills.
• Prior knowledge of ITSM or ITIL is an advantage.

Responsibilities

• Provide support and guidance to stakeholders via Helpdesk.
• Resolve customers’ requests according to legal and company guidelines.

Skills

Good communication skills

Interpersonal skills

Knowledge of ITSM or ITIL

Education

Diploma or ITE in Information Technology

Job description

Employment Type: Contract

Monthly Salary: 2600

• 1 Year contract
• Jurong East
• 7.30a.m.-7.30p.m. (Mondays-Fridays, including the weekends and Public holidays)
• Up to $3,000

Responsibilities

• Provide support and guidance to stakeholders via Helpdesk and able to resolve issues that are escalated in a timely manner.
• Resolve Customers’ requests according to legal and company guidelines.

Period

• 1 Year contract

Location

• Jurong East

Working Hours

• 7.30a.m.-7.30p.m. (Mondays-Fridays, including the weekends and Public holidays)
• Mainly two rotating shift in office hours,Mon-Fri;
  • A. 7:30 am ~5:00pm
  • B. 10:30am~7:30pm
• Duty personnel will need to support Standby after office hours(when needed) on Priority 1 case; to handle phone call on 24x7, and activate the dev team.
• Up to $2,600 + Allowance

Requirements

• Diploma or ITE in Information Technology, Information Systems/IT Security.
• A team player who possess good communication and interpersonal skills.
• Prior knowledge of ITSM or ITIL will be an added advantage.
• Able to work Rotating shift hours or commit to Standby duty, including weekends and Public holidays,when needed.

Interested applicants, kindly email your detailed resume (MS Word format is preferred):

[e-mail] (Reg No:R1107386)

Please ensure that applications sent through email are no bigger than 1Mb.

Success Human Resource Centre Pte Ltd (EA License Number: 97C4832)