Data Centre Operations Technician — 12h Rotating Shifts

Success Human Resource Centre Pte Ltd.; Singapore; On-site; SGD 29,451 - 35,276; Full time

Job summary

Success Human Resource Centre Pte Ltd. is looking for a dedicated individual for data centre operations in Singapore. The role involves providing a single point of contact for incident management, ensuring smooth operation of data centre facilities, and troubleshooting issues as they arise.

The ideal candidate should possess at least a Diploma in IT or related fields, with a minimum of 1 year of experience in IT infrastructure operations. The position offers a basic salary of up to $2,900 and a fixed monthly shift allowance.

Qualifications

• Min ITE/Diploma in IT related courses.
• ITIL certification will be an added advantage.
• Possess Diploma in Computer Science/Electronics/IT or equivalent.
• Minimum 1 year of relevant working experience in IT infrastructure operation.
• Be customer and service oriented with a positive working attitude.

Responsibilities

• Provide single point of contact for incidents and service requests.
• Monitor, manage, and maintain data centre operation and facilities.
• Daily monitoring of status and ensure proper running of systems.
• Perform tape mount and un-mount for backup operation.
• Handle portable media storage for off-site storage.
• Liaise with vendor on maintenance and enhancement issues.
• Troubleshoot and report system incidents/problems.
• Resolve incidents related to routine problems or known issues.
• Adhere to service level agreement for response and turnaround times.
• Able to work shift including weekends and public holidays.

Job description

Success Human Resource Centre Pte Ltd. is looking for a dedicated individual for data centre operations in Singapore. The role involves providing a single point of contact for incident management, ensuring smooth operation of data centre facilities, and troubleshooting issues as they arise.

The ideal candidate should possess at least a Diploma in IT or related fields, with a minimum of 1 year of experience in IT infrastructure operations. The position offers a basic salary of up to $2,900 and a fixed monthly shift allowance.