Healthcare Scheduling & Patient Coordination Specialist

RECRUIT EXPRESS PTE LTD; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A healthcare recruitment agency in Singapore is looking for a candidate to assist with backend calling and patient coordination. The role involves managing appointment calendars, supporting pre-surgery workflows, and handling patient inquiries. A minimum diploma is required, along with customer service experience preferred. The position demands commitment for 6 months and an early start time. Competitive pay of $10.50 – $13/hour offered during office hours, 5 days a week.

Qualifications

• Minimum Diploma in any field required.
• PSA / Customer Service experience strongly preferred.
• Able to commit for 6 months and start work at 7:00 AM daily.

Responsibilities

• Backend calling and patient coordination.
• Manage dentists’ appointment calendars and rescheduling.
• Support pre-surgery workflows, including financial counselling, fasting instructions, and scheduling.
• Coordinate with hospitals for surgery listings and pre-op requirements.
• Handle patient enquiries professionally and empathetically.

Skills

Customer Service

Patient Coordination

Education

Minimum Diploma in any field

Job description

A healthcare recruitment agency in Singapore is looking for a candidate to assist with backend calling and patient coordination. The role involves managing appointment calendars, supporting pre-surgery workflows, and handling patient inquiries. A minimum diploma is required, along with customer service experience preferred. The position demands commitment for 6 months and an early start time. Competitive pay of $10.50 – $13/hour offered during office hours, 5 days a week.