Halal Bakery Retail Executive (Front of House) (part time / full time positions)

DELCIE'S DESSERTS AND CAKES PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A pioneering allergy-friendly bakery in Singapore is looking for a Full-Time/Part-Time Retail Executive to provide exceptional customer service and guidance on allergy-safe options. Ideal candidates are service-minded individuals who are eager to learn about health-conscious baking. Responsibilities include handling orders, guiding customers, and maintaining a welcoming environment. Join a passionate team in making healthier treats accessible to everyone.

Benefits

Staff discounts

Opportunities for growth and training

Wellness-focused work culture

Qualifications

• Passionate about health and inclusive food.
• Friendly and professional in communication.
• Good spoken English; Mandarin or Malay is a bonus.

Responsibilities

• Greet and serve customers warmly.
• Handle cash and point-of-sale operations.
• Guide customers through allergy-friendly offerings.

Skills

Service-oriented

Good communication

Ability to learn

Understanding of allergies

Job description

We’re looking for a Full-Time / Part-Time Retail Executive to be the friendly face of our Halal Certified allergy-friendly bakery.

What you’ll do:
️ Welcome customers and help them find their perfect cake
️ Handle orders and guide customers on allergy-safe options
️ Be part of a purpose-driven team that bakes for good

What we’re looking for:
Warm, service-minded personality
Eager to learn about health-conscious baking
Able to work weekends and some holidays
Comfortable with customer-facing conversations

Prior F&B or retail experience is a bonus – but heart matters more!
Based at Boon Keng MRT

Let’s bake a healthier, happier world together

Employment Type: Full-Time / Part-Time
Location: Boon Keng MRT, Delcie’s Desserts and Cakes

About Us
We are a pioneering allergy-friendly bakery in Singapore, committed to serving healthier, inclusive cakes for people of all ages and dietary needs. Our team is passionate about creating safe, guilt-free treats that bring joy to every celebration.

Role Summary
As a Retail Executive (Front of House), you are the heart of our customer experience. You’ll be the first face customers see, helping them discover our range of cakes and desserts that are free from common allergens, while providing heartfelt service and support.

Key Responsibilities

• Greet and serve walk-in and online customers warmly and professionally
• Guide customers through our allergy-friendly offerings and answer product queries
• Handle point-of-sale operations, order processing, and cash handling
• Manage cake collection schedules and ensure accurate handovers
• Coordinate with kitchen and logistics teams for order fulfilment
• Maintain cleanliness and hygiene of the retail area in accordance with food safety standards
• Receive and manage stock and supplies (including checking expiry dates)
• Upsell seasonal promotions and encourage customer feedback
• Support marketing and event activities when needed

Requirements

• Passionate about health, wellness, and inclusive food
• Friendly, service-oriented, and professional in appearance and communication
• Able to handle fast-paced retail environment
• Good spoken English (Mandarin, Malay or other languages a bonus)
• Prior F&B or retail experience preferred but not essential (training provided)
• Comfortable working weekends and public holidays on a rotating schedule
• Basic knowledge of allergies or dietary restrictions is a plus
• Having food handler certification is a plus

What We Offer

• A meaningful role in an award-winning health-conscious bakery
• Opportunities for growth and training in food safety and allergen awareness
• Staff discounts and wellness-focused work culture