Guest Services Duty Manager

Moxy Hotels; Singapore; On-site; SGD 60,000 - 90,000; Full time

Job summary

Moxy Hotels in Singapore seeks a Property Manager on Duty to oversee all operations, ensuring top-tier hospitality and service. You’ll represent property management in guest-relations scenarios and direct guest flow in the lobby, tracking service issues as the Guest Relations Manager.

The role demands strong leadership, a focus on guest satisfaction, and the ability to manage day-to-day operations across departments. On-site position with a dynamic hotel team.

Qualifications

• High school diploma or GED and 2 years experience in guest services, front desk or related area.
• Or a 2-year degree in Hotel/Restaurant Management, Hospitality, Business Administration or related major; no work experience required.

Responsibilities

• Lead and supervise guest services teams with strong interpersonal skills and integrity.
• Oversee day-to-day property operations and staff, ensuring service standards.
• Resolve guest issues and manage guest relations in the lobby to maintain satisfaction.
• Understand budgets, payroll, and operating statements to support financial goals.

Education

High school diploma

2-year degree in Hospitality/Business Administration

Job description

Moxy Hotels in Singapore seeks a Property Manager on Duty to oversee all operations, ensuring top-tier hospitality and service. You’ll represent property management in guest-relations scenarios and direct guest flow in the lobby, tracking service issues as the Guest Relations Manager.

The role demands strong leadership, a focus on guest satisfaction, and the ability to manage day-to-day operations across departments. On-site position with a dynamic hotel team.