Boutique Hotel Duty Manager - Guest Experience & Operations

MURRAY PTE. LTD.; Singapore; On-site; SGD 42,000 - 64,000; Full time

Benefits offered by this job

Discounts on F&B and room rates

Personalized learning experiences

Yearly staycation in hotel

20% off Food/Alcohol Bill

Job summary

A boutique hotel group in Singapore is seeking an enthusiastic team member to ensure excellent guest service and manage daily operations effectively. The ideal candidate will possess strong communication skills, leadership abilities, and an understanding of hotel services. Teamwork and a positive attitude are essential. This role offers an opportunity to work in a dynamic environment with various benefits.

Qualifications

• Must be able to speak, read, write and understand English.
• Requires good communication skills, both verbal and written.
• Basic computational and computer skills required.
• Extensive knowledge of the hotel, its services and facilities.

Responsibilities

• Ensure efficient and courteous treatment of all guests.
• Handle complaints and supervise employees.
• Manage day-to-day operations and coordinate activities with departments.
• Provide feedback and ensure compliance with quality standards.
• Assist with hiring, training, and appraisals.

Skills

Communication skills

Team leadership

Customer service

Problem-solving

Organizational skills

Job description

A boutique hotel group in Singapore is seeking an enthusiastic team member to ensure excellent guest service and manage daily operations effectively. The ideal candidate will possess strong communication skills, leadership abilities, and an understanding of hotel services. Teamwork and a positive attitude are essential. This role offers an opportunity to work in a dynamic environment with various benefits.