Guest Reservation Specialist — 5-Day Week & Growth

SENTOSA BEACH RESORT PTE LTD; Singapore; On-site; SGD 29,000 - 42,000; Full time

Benefits offered by this job

5-day work week

Learning and Development opportunities

Medical and insurance coverage

Employee discounts

Duty meals

Shuttle bus provided

Job summary

A luxury resort in Singapore is seeking a Reservation Executive to enhance customer satisfaction and optimize booking opportunities. The successful candidate will maintain effective booking processes and provide exceptional service during telephone and email reservations. Ideal applicants should have experience in a hotel environment and be skilled in relevant reservation systems, particularly OPMS. The role offers a 5-day work week, learning opportunities, and medical coverage.

Qualifications

• Experience working in hotel/resort environment.
• Knowledge of OPMS and relevant reservation systems.
• Strong communication skills for international guests.

Responsibilities

• Provide high-level service for customer satisfaction.
• Maintain effective booking processes.
• Handle reservations and guest requests efficiently.

Skills

Guest communication skills

Interpersonal skills

Booking optimization

Tools

OPMS system

Job description

A luxury resort in Singapore is seeking a Reservation Executive to enhance customer satisfaction and optimize booking opportunities. The successful candidate will maintain effective booking processes and provide exceptional service during telephone and email reservations. Ideal applicants should have experience in a hotel environment and be skilled in relevant reservation systems, particularly OPMS. The role offers a 5-day work week, learning opportunities, and medical coverage.