Guest Experience & Service Supervisor

MANDATE OF MANPOWER PTE. LTD.; Singapore; On-site; SGD 36,000 - 48,000; Full time

Job summary

A leading service company in Singapore seeks a motivated individual with experience in KTV/restaurant service. The role involves assisting management with daily operations, maintaining food hygiene, and training team members. Candidates should have at least 2 years of relevant experience and a certificate in food beverage service, along with excellent communication skills. Flexibility for shift work, including weekends and public holidays, is necessary.

Qualifications

• Minimum of 2 years of relevant experience in KTV/Restaurant Service/Retail.
• Ability to commit to shift work, weekends, and public holidays.

Responsibilities

• Assist management with daily operational matters.
• Ensure staff adhere to company SOP.
• Support daily operations and evaluate restaurant profitability.
• Maintain Food Hygiene and Safety Standards.
• Resolve service disruptions and customer complaints.

Skills

Excellent communication skills

Team motivation

Problem-solving

Interpersonal skills

Education

Certificate in Food Beverage service

Job description

A leading service company in Singapore seeks a motivated individual with experience in KTV/restaurant service. The role involves assisting management with daily operations, maintaining food hygiene, and training team members. Candidates should have at least 2 years of relevant experience and a certificate in food beverage service, along with excellent communication skills. Flexibility for shift work, including weekends and public holidays, is necessary.