Guest Experience & Outlet Operations Supervisor

HAVE FUN YISHUN PTE. LTD.; Singapore; On-site; SGD 35,000 - 55,000; Full time

Job summary

HAVE FUN YISHUN PTE. LTD. is seeking a hands-on Outlet Supervisor to lead daily operations at our entertainment venue in Singapore.

You will ensure smooth service, greet guests, manage reservations and inquiries, and coordinate with the team to deliver a memorable experience. The role requires strong leadership, clear communication, the ability to multitask in a fast-paced setting, and basic familiarity with POS and scheduling software.

Qualifications

• Experience supervising or managing staff in entertainment or hospitality.
• Excellent communication with customers, staff and management.
• Ability to multitask in a fast-paced environment.
• Basic computer skills, especially POS and scheduling software.

Responsibilities

• Oversee day-to-day outlet operations to ensure smooth service.
• Provide a positive customer experience with friendly, courteous service.
• Handle reservations and inquiries via phone or on-site.
• Greet guests and direct them to the designated area.
• Record orders, serve food and beverages, and input orders into POS.
• Maintain a safe, clean, and professional environment.
• Lead and motivate staff; communicate effectively with team and management.

Skills

Leadership

Communication

Multitasking

POS systems

Tools

POS systems

Scheduling software

Job description

HAVE FUN YISHUN PTE. LTD. is seeking a hands-on Outlet Supervisor to lead daily operations at our entertainment venue in Singapore.

You will ensure smooth service, greet guests, manage reservations and inquiries, and coordinate with the team to deliver a memorable experience. The role requires strong leadership, clear communication, the ability to multitask in a fast-paced setting, and basic familiarity with POS and scheduling software.