Hospitality Outlet Operations Trainee

HAVE FUN ORCHARD PTE. LTD.; Singapore; On-site; SGD 39,000 - 58,000; Full time

Job summary

HAVE FUN ORCHARD PTE. LTD. is seeking a supervisory/management professional to oversee daily operations of an entertainment/hospitality outlet in Singapore.

The role focuses on delivering a positive guest experience through fair, friendly service, efficient operation, and strong team coordination. Key duties include overseeing reservations, greeting guests, handling orders, POS input, and basic tech support.

Qualifications

• Proven experience in a supervisory or management role in entertainment or hospitality.
• Strong leadership and team motivation skills.
• Excellent communication skills for interacting with customers, staff, and management.
• Ability to multitask in a fast-paced environment.
• Basic computer skills, including POS systems and scheduling software.

Responsibilities

• Manage day-to-day operations of an outlet to ensure efficient operations.
• Provide a positive customer experience with fair, friendly, and courteous service.
• Handle phone calls for reservations and enquiries.
• Greet and direct guest to designated room.
• Record orders, serve food and beverages.
• Input orders into point-of-sales system.
• Provide basic technical support (mic checks, karaoke system checks).
• Maintain a safe and clean environment.
• Ability to work unsupervised and produce quality work.
• Communicate effectively with team members and management.
• Ensure a neat and tidy appearance.
• All other ad-hoc duties assigned by superior.

Skills

Leadership

Communication

Multitasking

Customer service

Tools

POS systems

Scheduling software

Job description

HAVE FUN ORCHARD PTE. LTD. is seeking a supervisory/management professional to oversee daily operations of an entertainment/hospitality outlet in Singapore.

The role focuses on delivering a positive guest experience through fair, friendly service, efficient operation, and strong team coordination. Key duties include overseeing reservations, greeting guests, handling orders, POS input, and basic tech support.