Outlet Growth & Operations Leader

have fun tpy pte. ltd.; Singapore; Vor Ort; SGD 70.000 - 110.000; Vollzeit

Zusammenfassung

have fun tpy pte. ltd. in Singapore is seeking a dynamic Outlet Manager to own performance, drive revenue and profitability, and ensure operational stability across a busy entertainment venue.

You will lead and develop outlet staff, execute local marketing initiatives, monitor KPIs, provide data-driven reports to HQ, and maintain high service standards, safety, and guest experience in a fast-paced environment.

Qualifikationen

• Minimum 3–5 years of outlet/store management experience.
• Experience in entertainment, hospitality, F&B, nightlife, or retail preferred.
• Experience executing outlet-level marketing or promotions.
• Strong leadership with the ability to develop teams.
• Comfortable with operational data and performance reporting.
• Ability to work in fast-paced entertainment environments.

Aufgaben

• Take ownership of outlet performance including revenue, profitability, and operational stability.
• Monitor KPIs and implement actions to improve results.
• Identify operational issues and implement corrective measures.
• Plan and execute marketing initiatives aligned with HQ strategy.
• Drive customer engagement, repeat visits, and local promotions.
• Support customer relationship development and retention initiatives.
• Lead, supervise, and motivate outlet staff.
• Develop and train team members to maintain service quality.
• Ensure smooth day-to-day operations and maintain service standards.
• Manage staffing, scheduling, and labour productivity.
• Prepare and submit monthly performance reports.
• Monitor business trends and explain fluctuations when necessary.
• Use operational data to support decision-making and performance improvement.
• Ensure compliance with company policies and safety/hygiene standards.

Kenntnisse

Outlet management

Team leadership

Data-driven decision making

Marketing execution

Operational excellence

Customer experience focus

Tools

Excel

Reporting tools

Jobbeschreibung

have fun tpy pte. ltd. in Singapore is seeking a dynamic Outlet Manager to own performance, drive revenue and profitability, and ensure operational stability across a busy entertainment venue.

You will lead and develop outlet staff, execute local marketing initiatives, monitor KPIs, provide data-driven reports to HQ, and maintain high service standards, safety, and guest experience in a fast-paced environment.