Outlet Operations Supervisor — Hospitality & Entertainment

HAVE FUN SELETAR PTE. LTD.; Singapore; Vor Ort; SGD 42.000 - 54.000; Vollzeit

Zusammenfassung

HAVE FUN SELETAR PTE. LTD. seeks a skilled supervisor to manage daily outlet operations in a fast-paced entertainment hospitality setting in Singapore. You will lead a team, ensure courteous customer service, and coordinate reservations while maintaining smooth service flow.

Responsibilities include greeting guests, handling orders through the POS, and providing basic technical support for karaoke and mic systems, all while upholding safety, cleanliness, and professional appearance.

Qualifikationen

• Proven experience in a supervisory or management role in entertainment or hospitality.
• Strong leadership and team motivation skills.
• Excellent communication skills for interacting with customers, staff, and management.
• Ability to multitask in a fast-paced environment.
• Basic computer skills, including POS systems and scheduling software.

Aufgaben

• Manage day-to-day operations of an outlet to ensure efficient operations.
• Provide a positive customer experience with fair, friendly, and courteous service.
• Handle phone calls for reservations and enquiries.
• Greet and direct guests to designated rooms.
• Record orders, serve food and beverages.
• Input orders into the point-of-sales system.
• Provide basic technical support (mic checks, karaoke system checks).
• Maintain a safe and clean environment.
• Work unsupervised and produce quality work.
• Communicate effectively with team members and management.
• Ensure a neat and tidy appearance.
• Perform all other ad-hoc duties assigned by superior.

Kenntnisse

Leadership

Team motivation

Communication skills

Multitasking

POS systems

Scheduling software

Tools

POS systems

Scheduling software

Jobbeschreibung

HAVE FUN SELETAR PTE. LTD. seeks a skilled supervisor to manage daily outlet operations in a fast-paced entertainment hospitality setting in Singapore. You will lead a team, ensure courteous customer service, and coordinate reservations while maintaining smooth service flow.

Responsibilities include greeting guests, handling orders through the POS, and providing basic technical support for karaoke and mic systems, all while upholding safety, cleanliness, and professional appearance.