Guest Experience Lead, F&B Services

Kids 21 Pte Ltd; Singapore; On-site; SGD 36,000 - 60,000; Full time

Job summary

The COMO Group is seeking a Restaurant Supervisor for our Singapore operations. You will lead a team to deliver consistent guest experiences, oversee service standards, and support daily restaurant operations in a fast-paced setting. The role reports to the Restaurant Supervisor and requires a hands-on leader with a passion for hospitality.

Minimum 2 years of experience in the F&B industry is preferred. You will oversee seating, reservations, compliance with safety rules, and staff briefings to

Qualifications

• Proactive and dynamic individual with strong people skills.
• Proven ability to lead a team in a busy environment.
• Excellent problem solving and analytical thinking.
• Committed to delivering high quality guest service.

Responsibilities

• Reports to the Restaurant Supervisor.
• Check table setting, chairs, floors, proper maintenance, cleanliness and safety.
• Take immediate action to resolve all complaints and issues.
• Manage the guest reservation system alongside staff.
• Receive and greet guests followed by seating them accordingly.
• Adhere to and enforce all restaurant rules, regulations and policies.
• Conduct daily line-up with staff for briefing and debriefing.
• Supervise part-time staff and maintain uniform and service standards.
• Ensure side work is completed daily and supplies are stocked.
• Review daily specials, stations and other applicable announcements.

Skills

Leadership

Interpersonal skills

Communication

Teamwork

Problem solving

Analytical skills

Job description

The COMO Group is seeking a Restaurant Supervisor for our Singapore operations. You will lead a team to deliver consistent guest experiences, oversee service standards, and support daily restaurant operations in a fast-paced setting. The role reports to the Restaurant Supervisor and requires a hands-on leader with a passion for hospitality.

Minimum 2 years of experience in the F&B industry is preferred. You will oversee seating, reservations, compliance with safety rules, and staff briefings to