Guest Experience & Front Desk Specialist

Nail Palace Pte Ltd; Singapore; On-site; SGD 8,900 - 20,000; Full time

Job summary

Nail Palace Pte Ltd in Singapore is seeking a friendly Customer Service Associate to join our outlets. You will greet customers, handle inquiries, manage daily admin, promote promotions, assist with stock takes, and support housekeeping. On-the-job training is provided for those new to the role.

The position is permanent with retail hours including weekdays and weekends. Basic PC skills, English fluency, and a service-oriented attitude are required.

Qualifications

• No prior experience required; on-the-job training provided.
• Basic PC knowledge with MS Excel and Gmail is mandatory.
• Able to read, understand and speak English well.

Responsibilities

• Welcome and greet customers.
• Manage outlet administration; answer phone calls, report, daily sales, etc.
• Handle and process customer requests; complaints; comments; appointments, etc.
• Coordinate and promote marketing promotions to customers; distribute flyers and inform regular customers via tele calls.
• Assist in stock take, housekeeping, etc.
• Ad-hoc duties as required.

Skills

MS Excel

Gmail

Job description

Nail Palace Pte Ltd in Singapore is seeking a friendly Customer Service Associate to join our outlets. You will greet customers, handle inquiries, manage daily admin, promote promotions, assist with stock takes, and support housekeeping. On-the-job training is provided for those new to the role.

The position is permanent with retail hours including weekdays and weekends. Basic PC skills, English fluency, and a service-oriented attitude are required.