Retail Customer Experience Specialist

NAIL PALACE (HM) PTE. LTD.; Singapore; In loco; SGD 8900 - 20.000; Tempo pieno

Descrizione del lavoro

NAIL PALACE (HM) PTE. LTD. invites you to join our team at multiple mall outlets across Singapore as a customer service associate. You will welcome customers, handle inquiries, and support daily sales with friendly, professional service.

No prior work experience is required as on-the-job training is provided. You must read, write and speak English clearly, be able to work independently, and maintain excellent telephone etiquette on a fast-paced retail floor.

Competenze

• No working experience required; on‑the‑job training provided.
• Must read/write/speak English clearly.
• Able to work independently and maintain a service orientation.
• Excellent telephone etiquette.

Mansioni

• Welcome and greet customer.
• Manage outlet administration; answer phone call, report, daily sales, etc.
• Handle and process the customer's requests; complaints; comments; appointments, etc.
• Coordinate and promote marketing promotions to customers; through distribution of flyer and informing regular customers through tele calls
• Assist in stock take, house-keeping, etc
• Ad-hoc duties as and when required

Conoscenze

Customer service

Communication

Telephone etiquette

MS Excel

Gmail

Independent worker

Strumenti

MS Excel

Gmail

Descrizione del lavoro

NAIL PALACE (HM) PTE. LTD. invites you to join our team at multiple mall outlets across Singapore as a customer service associate. You will welcome customers, handle inquiries, and support daily sales with friendly, professional service.

No prior work experience is required as on-the-job training is provided. You must read, write and speak English clearly, be able to work independently, and maintain excellent telephone etiquette on a fast-paced retail floor.