Guest Experience & Front Desk Specialist

H WORLD HOLDINGS SINGAPORE PTE. LTD.; Singapore; In loco; SGD 32.000 - 52.000; Tempo pieno

Descrizione del lavoro

H WORLD HOLDINGS SINGAPORE PTE. LTD. is seeking a friendly front desk professional to greet guests, handle check-ins and check-outs, and respond to enquiries with warmth and efficiency.

The role requires basic Mandarin and English, good data entry skills, and the ability to work as part of a service‑oriented team on a 12‑hour shift, four days on and three off. You will coordinate with housekeeping and other departments to maintain guest records and ensure smooth daily operations in a busy hotel

Competenze

• Basic computer skills required.
• Proficiency in English and Mandarin help assist guests.
• Strong service orientation and teamwork is essential.

Mansioni

• Handle guest check-ins, check-outs, reservations and enquiries.
• Respond to guest requests and complaints promptly and professionally.
• Process payments and maintain accurate guest records.
• Coordinate with Housekeeping and other departments to ensure smooth daily operations.

Conoscenze

Basic computer skills

English and Mandarin

Teamwork

Guest services

Data entry

Descrizione del lavoro

H WORLD HOLDINGS SINGAPORE PTE. LTD. is seeking a friendly front desk professional to greet guests, handle check-ins and check-outs, and respond to enquiries with warmth and efficiency.

The role requires basic Mandarin and English, good data entry skills, and the ability to work as part of a service‑oriented team on a 12‑hour shift, four days on and three off. You will coordinate with housekeeping and other departments to maintain guest records and ensure smooth daily operations in a busy hotel