Guest Experience Lead — Hotel Front Desk (Bonus $1k/mo)

Nextbeat Singapore Pte. Ltd.; Singapore; Vor Ort; SGD 25.000 - 30.000; Vollzeit

Benefits dieser Stelle

Medical Insurance

Monthly bonus

Annual Leave

Zusammenfassung

Nextbeat Singapore Pte. Ltd. is seeking a Front of House associate to create a warm, professional guest experience at our Orchard location.

You will welcome guests, manage inquiries, assist with check-in/out, and coordinate with housekeeping and reception for smooth daily operations. The role requires strong English communication, a customer-first attitude, and the ability to multitask across reservations and guest services.

Qualifikationen

• Strong communication skills for guest interactions.
• Experience in hospitality or customer service preferred.
• Ability to stay composed and friendly under pressure.
• Attention to details in guest information and operations.
• Capable of multitasking across desk, reservations and inquiries.

Aufgaben

• Welcome and assist guests with a warm, professional welcome.
• Handle guest enquiries, requests, and complaints promptly.
• Assist with guest check-in and check-out when required.
• Manage reservations and respond to room enquiries.
• Coordinate with housekeeping, reception and other departments.
• Provide information on hotel facilities and local attractions.
• Keep the front-of-house area clean and presentable.

Kenntnisse

Excellent communication

Customer service

Pleasant personality

Attention to detail

Multitasking

Jobbeschreibung

Nextbeat Singapore Pte. Ltd. is seeking a Front of House associate to create a warm, professional guest experience at our Orchard location.

You will welcome guests, manage inquiries, assist with check-in/out, and coordinate with housekeeping and reception for smooth daily operations. The role requires strong English communication, a customer-first attitude, and the ability to multitask across reservations and guest services.