Global .NET Production Support Engineer (C#, SQL)

TESCOM (SINGAPORE) SOFTWARE SYSTEMS TESTING PTE LTD.; Singapore; On-site; SGD 48,000 - 72,000; Full time

Job summary

An IT consulting firm in Singapore is seeking an experienced Application Support Engineer to provide comprehensive production support for global users. This pivotal role demands a minimum of 2 years in application support and software development, with strong skills in .NET, SQL, and JavaScript. Ideal candidates will have a Bachelor's in Computer Science and possess excellent communication skills, ready to manage incidents and uphold service standards.

Qualifications

• Minimum 2 years experience in application production support.
• 2 years of software development experience in relevant technologies.
• Strong communication skills in English.

Responsibilities

• Deliver Level 1, 2, and 3 application production support services.
• Investigate and resolve user-reported incidents.
• Exceed SLAs for response and resolution times.

Skills

Application production support

.NET (C#)

SQL

JavaScript

NodeJS

Azure

Kafka

Incident resolution

Service Level Agreement (SLA) management

Communication skills

Education

Bachelor’s Degree in Computer Science or a related field

ITIL Foundation certification

Tools

.NET (C#)

SQL

JavaScript

NodeJS

Azure

Kafka

Job description

An IT consulting firm in Singapore is seeking an experienced Application Support Engineer to provide comprehensive production support for global users. This pivotal role demands a minimum of 2 years in application support and software development, with strong skills in .NET, SQL, and JavaScript. Ideal candidates will have a Bachelor's in Computer Science and possess excellent communication skills, ready to manage incidents and uphold service standards.