Global Accounts Leader, Client Success & Growth

MCI Group Asia Pacific Pte Ltd; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading events management company in Singapore is looking for a Manager/Senior Manager Client Success to oversee relationships with global accounts. The ideal candidate will have 5-8 years in the meetings and events industry along with strong leadership and communication skills. This role is crucial for managing client satisfaction and driving sales growth through effective strategic planning and relationship management.

Benefits

Annual Leave & Birthday Leave

Employer paid business Travel Insurance

Comprehensive internal L&D portal

Qualifications

• 5 - 8 years of experience in meetings, events, or hospitality.
• Excellent verbal and written communication skills.
• Ability to analyze research findings and develop concept plans.

Responsibilities

• Manage strategic client relationships and ensure client satisfaction.
• Develop and execute account action plans.
• Lead multi-functional teams and manage performance.
• Identify business opportunities and drive sales.

Skills

Client Relationship Management

Strategic Sales & Value Creation

Leadership and Performance Management

Presentation Skills

Business Analysis

Education

Bachelor's degree in Business or Marketing

Tools

Microsoft Office

Job description

A leading events management company in Singapore is looking for a Manager/Senior Manager Client Success to oversee relationships with global accounts. The ideal candidate will have 5-8 years in the meetings and events industry along with strong leadership and communication skills. This role is crucial for managing client satisfaction and driving sales growth through effective strategic planning and relationship management.