General Manager, Property Operations & Analysis

TARACA ASIA INTERNATIONAL PTE. LIMITED; Singapore; On-site; SGD 100,000 - 130,000; Full time

Job summary

A leading property management company in Singapore is seeking a General Manager, Property Operations & Analysis to oversee daily operations of a commercial property portfolio, manage office administration, and prepare analytical reports. The ideal candidate will have 7-10 years of experience in property operations along with strong analytical and communication skills. This role facilitates key reporting functions and relationship management with tenants and service providers in accordance with company policies.

Qualifications

• Minimum 7–10 years of relevant experience in property operations, office administration, or operational management roles.
• Strong coordination, communication, and analytical skills.
• Good organisational and problem-solving capabilities.

Responsibilities

• Manage daily operations of commercial property portfolio.
• Prepare and consolidate operational and financial reports.
• Coordinate communication between tenants, internal teams, and service providers.
• Oversee daily office administration and staff training.

Skills

Coordination

Communication

Analytical skills

Organisational skills

Problem-solving

Education

Degree or Diploma in Facilities, Building, Estate Management or related discipline

Tools

Excel

Property Management Systems

Job description

Role Overview

The General Manager, Property Operations & Analysis is responsible for coordinating and managing property operations, office administration, and analytical reporting functions. The role operates under the direction of senior management / head office, supporting the implementation of approved strategies, operational controls, and reporting requirements.

Key Responsibilities

Property & Tenancy Operations

• Manage and oversee daily operations of the assigned commercial property portfolio in accordance with company policies and regulatory requirements.
• Implement approved leasing and marketing initiatives to support occupancy and tenant retention through online platforms, referrals, and local outreach.
• Coordinate tenant onboarding activities, including application review, reference checks, and preparation of lease documentation for management approval.
• Maintain professional working relationships with tenants, owners, and service partners to support service standards and retention objectives.
• Coordinate move-in and move-out processes, including inspections, handovers, deposit reconciliations, and turnover arrangements.
• Monitor rent collection status, follow up on arrears, and elevate issues in line with internal procedures and legal guidance when necessary.
• Coordinate with contractors, vendors, and maintenance providers to schedule works, obtain quotations, and monitor service quality.

Operations Analysis & Reporting

• Prepare and consolidate periodic operational and financial reports, including budget tracking, cash flow summaries, and forecasts for review by head office.
• Analyse occupancy performance, rental trends, and market data to support recommendations on pricing adjustments or lease structuring.
• Maintain dashboards and tracking tools (e.g. Excel or property management systems) to monitor KPIs such as vacancy rates, tenant turnover, and maintenance costs.
• Support ad-hoc data analysis and reporting requests to assist management planning and operational decision-making.

Office & Stakeholder Coordination

• Act as a coordination point between tenants, internal teams, and external service providers to ensure clear and timely communication.
• Provide operational and administrative support to head office, including meeting coordination, report preparation, and follow-up on agreed actions.
• Identify opportunities to improve property and office workflows and assist in implementing approved process enhancements.
• Contribute operational updates and summaries for management reviews and performance discussions.

Administration & Team Support

• Oversee daily office administration and ensure established systems and procedures are followed.
• Support recruitment, onboarding, and training of administrative and operations staff in line with company guidelines.
• Monitor staff performance and provide guidance to ensure work quality and efficiency.
• Ensure timely and accurate information flow across departments to support business operations.
• Track operational expenses and provide inputs for budgeting and cost monitoring.

Requirements

• Degree or Diploma in Facilities, Building, Estate Management, or a related discipline.
• Minimum 7–10 years of relevant experience in property operations, office administration, or operational management roles.
• Strong coordination, communication, and analytical skills.
• Ability to manage multiple responsibilities independently within defined policies and reporting lines.
• Good organisational and problem-solving capabilities.

Apply today or send your CV to [e-mail]

Only shortlisted candidates will be contacted.