General manager

YUE SHOW PTE. LTD.; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

A Singapore-based company is seeking an Operations Manager to develop and implement operational strategies, manage resources effectively, and lead teams. The ideal candidate will have experience in budgeting, performance monitoring, and risk management, ensuring the organization meets its goals while optimizing processes. The role involves fostering interdepartmental collaboration and enhancing customer satisfaction through innovative technology implementations. Competitive compensation is offered.

Responsibilities

• Develop and implement operational strategies aligned with company goals.
• Identify inefficiencies and optimize operational processes.
• Manage human, financial, and material resources for optimal output.
• Create and oversee operational budgets, controlling costs.
• Set and track KPIs, report progress to leadership.
• Identify risks, ensure compliance, and develop mitigation strategies.
• Lead and mentor operations teams, ensuring accountability.
• Work with other departments to maintain operational alignment.
• Oversee customer service operations and stakeholder relations.
• Implement new technologies to improve operational efficiency.

Job description

• Strategic Planning: Develop and implement operational strategies aligned with company goals.
• Process Improvement: Identify inefficiencies and optimize operational processes.
• Resource Management: Manage human, financial, and material resources for optimal output.
• Budgeting and Financial Management: Create and oversee operational budgets, controlling costs.
• Performance Monitoring: Set and track KPIs, report progress to leadership.
• Risk Management: Identify risks, ensure compliance, and develop mitigation strategies.
• Team Leadership: Lead and mentor operations teams, ensuring accountability.
• Interdepartmental Collaboration: Work with other departments to maintain operational alignment.
• Customer and Stakeholder Satisfaction: Oversee customer service operations and stakeholder relations.
• Technology and Innovation: Implement new technologies to improve operational efficiency.