Roles & Responsibilities
Business Operations & Strategy
- Oversee daily operations across all departments ensuring efficiency & productivity.
- Develop, implement, & monitor strategic business plans aligned with company goals.
- Establish performance metrics & ensure operational compliance with company policies & industry regulations.
Leadership & People Management
- Lead, mentor, & motivate management teams & staff.
- Recruit, train, & develop key personnel to build strong leadership pipelines.
- Conduct performance evaluations & ensure accountability across teams.
Sales, Marketing & Customer Engagement
- Drive business development initiatives to expand market share & revenue streams.
- Oversee sales & marketing strategies to strengthen brand positioning.
- Ensure excellent customer service & build strong client / stakeholder relationships.
Business Growth & Innovation
- Identify new business opportunities, partnerships, & ensure sustainable growth.
Implement business improvement & innovation initiatives
- Lead transformation projects to enhance competitiveness & long-term growth.
Reporting & Communication
- Report to Directors / Owners on business performance.
- Provide timely updates and recommendations for strategic decisions.
- Represent the company at industry events, negotiations, & external engagements.
Tell employers what skills you have
- Sales
- Budgets
- Leadership
- Customer Engagement
- Administration
- Marketing
- Strategy
- Compliance
- Customer Service
- Business Development
- People Management